Effective Date: 09 December, 2024

Industrial Foam & Rubber (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.

1. Information We Collect

We collect the following types of information:

1. Personal Information: Name, contact details (email, phone number), and address when you fill out forms, make purchases, or contact us.
2. Technical Information: IP address, browser type, operating system, and website usage data through cookies and tracking technologies.
3. Marketing Information: Information related to your preferences and interactions with our marketing campaigns.

2. How We Use Your Information

We use your data to:

• Process orders and manage customer accounts.
• Improve our website’s functionality and user experience.
• Send marketing communications, where consent is provided.
• Analyze website traffic and deliver personalized advertisements using tools like Meta Pixel.

3. Sharing Your Information

We may share your information with:

• Service providers who assist us in operating the website or delivering services (e.g., payment processors, delivery companies).
• Third-party platforms like Meta or Google for advertising purposes.
• Legal authorities, if required by law.

4. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data.
• Request corrections to inaccurate information.
• Withdraw consent for marketing communications.
• Request deletion of your data, subject to legal or regulatory obligations.

7. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Changes will be posted on this page with an updated effective date.

8. Contact Us

For questions, concerns, or data requests, please contact us:

Industrial Foam & Rubber
Email: info@ifoam.co.za
Phone: 021 5103 669 / 031 701 2650